For example, one of the project goals is: To create a standard framework that supports high levels of service. Hmmm... When I read that goal, I found myself thinking of the concept of SMART goals that I learned a long time ago. Somehow this goal doesn't seem to fit the SMART paradigm.
So, what is a SMART goal?
SMART is just a mnemonic that can help you remember how to effectively formulate a goal. Here's a brief description:
Specific - The What, Why, and How.
What are you going to do? What do you want to accomplish?
Why is it important (reasons, purpose, benefits)?
How will you accomplish the goal?
Measurable - Concrete criteria for measuring progress.
If you can measure properly, you can see change occur as you progress toward the goal. Ask questions like "how much?" or "how many?".
Attainable - Takes enough effort to be a bit of a stretch, but not so far out of reach that is nearly impossible to complete.
Relevant - "Do-able"...not "easy". The skills are available, the learning curve is not vertical and the goal is within bounds of the overall plan.
Time-Bound - A clear target date or time period to work towards. Without the time element, the commitment to begin action is often too vague.
I think the project goals I've been reviewing have most of the details that would cover the SMART elements elsewhere in the project docs, but I'm glad for the opportunity to review this method for stating goals.